Data Protection and Privacy

bd tk3's Privacy Policy

This document explains in full how your personal information is collected, what it is used for, and how it is kept secure. Please read it carefully before using our platform.

Last Updated: January 2025 Language: Bengali SSL Encrypted
This privacy policy was last updated in January 2025. bd tk3 reserves the right to change this document at any time; continuing to use the platform after a change takes effect means you have agreed to the updated terms.
1

Introduction and Applicability

bd tk3 is committed to protecting the privacy of its users. This Privacy Policy ("Policy") applies to the bd tk3 website, mobile application, and all related digital services. When you register, log in, or use any of our services, you are considered to have voluntarily accepted the terms of this Policy.

This Policy applies only to the collection and processing of information by bd tk3 itself. Third-party websites or services — such as payment providers — operate under their own privacy policies, for which bd tk3 is not responsible.

To understand the full terms of use for our platform, please read the Terms and Conditions page, which covers everything from account management to betting rules.

2

What Information Is Collected

bd tk3 collects different types of information for different purposes. The categories of information collected are detailed below:

2.1 Registration and Identity Information

The following information is collected from you when you open an account:

  • Full name and date of birth
  • Mobile number and email address
  • National ID or passport number (for identity verification)
  • Username and password (stored in encrypted form)

2.2 Financial Transaction Information

Information required to process deposits and withdrawals is collected, such as bKash, Nagad, Rocket, or Upay account numbers and transaction history. However, bd tk3 does not directly store your full bank account details — this information is processed securely through the relevant payment gateway.

2.3 Device and Browsing Information

The following technical information is collected automatically while you use the platform:

  • IP address and device type
  • Browser type and operating system
  • Pages visited, session duration, and click data
  • Information obtained through cookies and similar tracking technologies

2.4 Gaming Activity Information

Your betting history, game preferences, win and loss records, and bonus usage are stored. This information is used to improve service quality and to ensure responsible gaming.

3

Purpose and Use of Collected Information

bd tk3 uses collected information for specific and legitimate purposes. Each use case is listed below:

3.1 Account Management and Identity Verification

Information is used to register, verify, and secure your account. You will be notified if any unusual activity is detected on your account.

3.2 Processing Financial Transactions

Financial information is used to complete deposits and withdrawals and to maintain a record of transactions. This process also includes analysis to prevent fraudulent activity.

3.3 Customer Support

When you request assistance via live chat or email, your account and transaction information is used to resolve your issue quickly.

3.4 Service Improvement and Personalisation

By analysing your gaming preferences and usage patterns, bd tk3 presents you with relevant games, offers, and content. This makes your overall experience on the platform more tailored to you.

3.5 Ensuring Responsible Gaming

bd tk3 analyses gaming activity data to identify unusual or at-risk behaviour and provides support to users where needed. The Responsible Gaming guidelines page has information on setting gaming limits and self-exclusion.

3.6 Meeting Legal and Regulatory Obligations

Information is stored and processed to meet applicable legal obligations related to anti-money laundering (AML) and know your customer (KYC) requirements.

4

Cookies and Tracking Technologies

Cookies and similar tracking technologies are used on the bd tk3 website and app. They are mainly used for the following purposes:

  • Essential cookies: To maintain your login state and manage your session.
  • Functional cookies: To remember language preferences and user settings.
  • Analytical cookies: To monitor website performance and understand usage patterns.
  • Marketing cookies: To display relevant advertisements and offers (on the basis of consent only).

You can control or disable cookies from your browser settings. However, disabling essential cookies may affect some core functions of the platform.

5

Information Sharing and Third Parties

bd tk3 does not sell your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

5.1 Service Provider Partners

The minimum information necessary to operate services is shared with payment processing partners (bKash, Nagad, Rocket, Upay, and bank transfer services), technology infrastructure providers, and gaming software suppliers. These partners operate under data confidentiality agreements.

5.2 Legal Obligations

Information may be provided to the relevant authorities in response to court orders, government directives, or applicable legal requirements. In such cases, we provide only the information that is legally required.

5.3 Fraud Prevention

Information may be shared where applicable to prevent money laundering, fraud, or misuse of the platform. This is done to protect the interests of all users.

6

Data Security and Storage

bd tk3 applies industry-standard security measures to keep your information secure:

  • Data transmission is secured through SSL encryption.
  • Passwords are stored using strong hashing algorithms.
  • Access to sensitive information is strictly controlled, and only authorised staff can access the information they need.
  • Regular security audits and vulnerability assessments are conducted.
  • Data backups are kept on secure, separate servers.

6.1 Data Retention Period

Information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a set period to meet legal obligations and prevent fraud. Financial transaction records are retained for the period required by applicable law.

6.2 Response to a Data Breach

If a security breach occurs, bd tk3 will notify affected users and the relevant authorities in a timely manner as required by applicable regulations, and will take prompt action to reduce the risk.

7

International Data Transfers

bd tk3 is primarily a Bangladesh-focused platform. However, some information may be processed on servers located abroad through gaming software providers, payment processors, or cloud services. For such transfers, we ensure that the parties involved maintain appropriate data protection standards.

Before sharing information with any third party, a data confidentiality agreement is put in place to ensure your information is protected.

8

User Rights

As a user of the bd tk3 platform, you have the following rights over your own information:

8.1 Right to Access Information

You may request a copy of the information bd tk3 holds about you at any time. This request must be made by email.

8.2 Right to Correct Information

If your profile contains any incorrect or outdated information, you may request that it be corrected. Some information can be updated directly from your account settings; for other changes, you will need to contact the support team.

8.3 Right to Delete Your Account

You may request that your account be closed and your information deleted. However, certain information may need to be retained for a set period due to legal obligations. Note that accounts with pending transactions or disputes may not be deleted immediately.

8.4 Right to Withdraw from Marketing Communications

If you do not wish to receive promotional emails or messages, you may opt out at any time. This can be done from your account settings or through the support team. Even after opting out of marketing communications, important messages related to transactions and security will continue to be sent.

8.5 Right to Submit a Complaint

You may send any concerns or complaints about the privacy policy to our support team. We will work to resolve your complaint as quickly as possible.

9

Protection of Minors' Information

bd tk3 is a 21+ platform. Collecting personal information from anyone under the age of 21 is not the intention of bd tk3 and is a violation of our terms of service. Age is verified at registration, and if a user opens an account by providing a false age, that account will be immediately cancelled and funds deposited may be withheld.

If you suspect that a minor's information has been collected by mistake, please notify our support team promptly.

10

Policy Changes and Updates

bd tk3 reserves the right to change this privacy policy when necessary. For any significant change:

  • The updated date on this page will be changed.
  • Registered users will be notified by email or through in-app notifications on the platform.
  • For major changes, reasonable notice will be given before they take effect.

Continuing to use the platform after a change means you have agreed to the updated policy. We therefore recommend checking this page regularly.

This privacy policy should be read together with our platform's terms and conditions. Answers to common questions can be found on the FAQ page.

11

Contact and Complaint Resolution

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact our support team. bd tk3's support team is available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.

After you submit a complaint, we will review it as promptly as possible and contact you with a resolution.

Privacy Contact

Send your request or complaint by email — in Bengali or English

[email protected]